The Perfect Employee Journey and Experience: Building Long-Term Employee Loyalty, Boosting Satisfaction, and Securing Performance
暫譯: 完美的員工旅程與體驗:建立長期員工忠誠度、提升滿意度與確保績效
Wisotzky, Hans-Heinz, Bath, Johanna
- 出版商: Springer
- 出版日期: 2026-05-24
- 售價: $3,650
- 貴賓價: 9.5 折 $3,467
- 語言: 英文
- 頁數: 177
- 裝訂: Quality Paper - also called trade paper
- ISBN: 3662735571
- ISBN-13: 9783662735572
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相關分類:
管理與領導 Management-leadership
海外代購書籍(需單獨結帳)
相關主題
商品描述
In times of skilled-labor shortages, excellent recruiting alone is no longer enough to attract new employees. To be successful in the long term, companies depend on loyal and engaged employees. This professional book introduces the most important elements of the Employee Journey - from pre-boarding to offboarding - and explains how leaders within organizations can create and firmly anchor a successful employee experience.
Numerous concrete recommendations for action, checklists, practical examples, and metrics/KPIs enable quick implementation in one's own practice. A special focus is also placed on the topics of New Work and hybrid/remote work. The book shows how current insights and trends can be integrated into the Employee Journey, thereby fostering strong employee loyalty and satisfaction. This practice-oriented guide is aimed at HR managers and all leaders who want to actively shape the transformation toward a human-centered organization.
Contents
- Fundamentals of the Employee Journey
- The Pre-Boarding Phase
- Onboarding - The Foundation for Employee Retention
- The Employee Retention Phase
- The Development Phase
- The Exit / Offboarding Phase
- Future Perspectives
- The Impact of New Work / Home Office / Remote Work on the Individual Phases of the Employee Journey
商品描述(中文翻譯)
在技術勞動力短缺的時期,僅僅優秀的招聘已不足以吸引新員工。為了在長期內取得成功,公司依賴於忠誠且積極參與的員工。本書介紹了員工旅程中最重要的元素——從入職前到離職後,並解釋了組織內的領導者如何創造並牢牢根植成功的員工體驗。
本書提供了眾多具體的行動建議、檢查清單、實用範例以及指標/KPI,使讀者能夠迅速在自己的實踐中實施。特別關注新工作(New Work)和混合/遠端工作的主題。本書展示了如何將當前的見解和趨勢整合進員工旅程中,從而促進員工的忠誠度和滿意度。這本以實踐為導向的指南旨在幫助人力資源經理和所有希望積極塑造以人為本組織轉型的領導者。
**內容**
- 員工旅程的基本原則
- 入職前階段
- 入職培訓 - 員工留任的基礎
- 員工留任階段
- 發展階段
- 離職/離職後階段
- 未來展望
- 新工作/居家辦公/遠端工作對員工旅程各階段的影響
作者簡介
Hans-Heinz Wisotzky is the owner and co-founder of an executive search consultancy in Düsseldorf, specializing in the placement of top executives. With "GainTalents," he runs one of the most important podcasts on talent acquisition and development in the German-speaking region and advises medium-sized companies as well as start-ups on implementing innovative and future-ready recruiting strategies.
Prof. Johanna Bath is a Professor of Corporate Management at Reutlingen University. She focuses on the transformation of companies, for example in the area of the future of work. She is one of the most well-known experts and speakers on hybrid work and advises companies on optimizing the performance of their working models.
作者簡介(中文翻譯)
漢斯-海因茲·維索茨基是位於杜塞爾多夫的一家高管搜尋顧問公司的擁有者和共同創辦人,專注於高層管理人員的安置。他經營的「GainTalents」是德語區最重要的人才獲取與發展播客之一,並為中型企業及初創公司提供有關實施創新和未來導向的招聘策略的建議。
約翰娜·巴斯教授是萊茵河大學的企業管理教授。她專注於公司的轉型,例如未來工作的領域。她是混合工作方面最知名的專家和演講者之一,並為企業提供有關優化其工作模式表現的建議。