敏捷實踐指南（第2版）

目錄
第1章 介紹····················································································································.1
1.1 敏捷實踐的變化·····································································································.2
1.1.1
敏捷術語變化································································································.2
1.2 社會變革··············································································································.3
1.2.1
1.2.2
心理安全感···································································································.3
可持續性······································································································.3
1.3 戰略變革··············································································································.3
1.3.1
1.3.2
企業敏捷性···································································································.3
與M.O.R.E.原則對齊······················································································.4
1.4 《敏捷實踐指南》（第2版）變更················································································.5
第2章 敏捷價值觀和原則簡介·····························································································7
2.1 可定義工作與高不確定性工作···················································································.7
2.2 敏捷基礎··············································································································.8
2.3 精益思想概念········································································································10
2.3.1
設計思維與精益創業······················································································11
2.3.2
設計思維原則································································································11
2.3.3
2.3.4
精益管理與精益創業原則················································································13
組合各種方法································································································14
第3章 開發生命周期和方法選擇·······················································································.17
3.1 非敏捷方法應稱為什麼····························································································17
3.2 敏捷環境中的產品管理····························································································18
3.3 產品生命周期階段··································································································18
3.4 產品團隊與項目團隊之間的差異················································································20
3.5 產品與項目的比較··································································································20
3.5.1
什麼是產品管理····························································································20
3.6 產品組合管理········································································································22
3.7 客戶體驗和產品度量指標·························································································23
3.8 可持續性與倫理設計·······························································································24
3.9 項目和產品生命周期的特點······················································································25
3.9.1
3.9.2
預測型方法的特征·························································································26
敏捷生命周期的特征······················································································27
3.10 選擇生命周期······································································································28
3.10.1 理解復雜性與不確定性··················································································28
3.10.2 引導生命周期討論························································································31
3.10.3 組合各種方法······························································································31
3.10.4 組合敏捷方法與預測型方法············································································33
3.10.5 以預測型為主、敏捷為輔的方法······································································33
3.10.6 以敏捷為主、預測型為輔的方法······································································33
3.10.7 按需定制的組合生命周期···············································································34
3.10.8 組合生命周期作為過渡策略············································································35
3.11 混合各種敏捷方法································································································35
3.12 影響裁剪的項目因素·····························································································36
第4章 創建敏捷環境······································································································.39
4.1 從敏捷思維開始·····································································································39
4.2 心理安全感···········································································································40
4.2.1
成功、學習與風險降低···················································································40
4.2.2
4.2.3
4.2.4
4.2.5
4.2.6
4.2.7
4.2.8
4.2.9
心理安全感的四個階段···················································································40
敏捷項目活動中的心理安全感··········································································41
心理安全感面臨的常見威脅·············································································42
領導者的角色································································································42
團隊的角色···································································································43
建立心理安全感的實踐···················································································43
診斷與測量心理安全感···················································································44
維持心理安全感····························································································45
4.3 支持型領導者賦能團隊····························································································45
4.3.1
4.3.2
4.3.3
領導者的職責································································································46
項目經理的角色····························································································48
支持型領導力································································································49
4.4 團隊構成··············································································································49
4.4.1
4.4.2
4.4.3
敏捷團隊······································································································50
敏捷角色······································································································51
明確職責······································································································52
4.5 輕量級的RAF模型································································································53
4.5.1
4.5.2
職責明確的益處····························································································54
實施指南······································································································55
4.6 通才型專家···········································································································56
4.6.1
I 型人才與T型人才·······················································································56
4.7 團隊結構··············································································································56
4.7.1
4.7.2
4.7.3
4.7.4
4.7.5
專職團隊成員································································································57
遠程辦公團隊與混合辦公團隊··········································································58
遠程辦公的益處與挑戰···················································································59
遠程辦公團隊的關鍵成功因素··········································································60
遠程辦公團隊和混合辦公團隊的敏捷實踐···························································61
第5章 在敏捷環境中交付································································································.63
5.1 為項目和團隊制定章程····························································································63
5.1.1
敏捷項目章程································································································63
5.1.2
團隊章程······································································································64
5.2 常見的敏捷實踐·····································································································64
5.2.1
5.2.2
5.2.3
5.2.4
5.2.5
5.2.6
5.2.7
5.2.8
5.2.9
待辦事項列表規劃·························································································64
待辦事項列表優化·························································································65
基於疊代的敏捷規劃······················································································66
每日協調會議································································································67
協同工作······································································································68
演示/評審·····································································································69
回顧會議······································································································69
增量發布和價值交付······················································································70
幫助團隊交付價值的執行實踐··········································································72
5.3 多團隊協調與依賴關系（規模化敏捷）·······································································72
5.3.1
5.3.2
框架············································································································72
規模化的考量因素·························································································72
5.4 敏捷實踐中的問題及應對方案···················································································73
5.5 敏捷項目與產品的度量····························································································75
5.5.1
5.5.2
5.5.3
5.5.4
5.5.5
5.5.6
流動指標······································································································76
跟蹤進展和可預測性的替代指標·······································································76
捕捉價值和成果的指標···················································································77
度量指南······································································································78
向項目發起人匯報·························································································78
戰略指標······································································································78
第6章 組織層面的敏捷考量·····························································································.85
6.1 組織變革管理········································································································85
6.1.1
6.1.2
6.1.3
變革管理的驅動因素······················································································86
組織敏捷性···································································································87
敏捷變革管理································································································88
6.2 組織文化··············································································································90
6.2.1
評估文化······································································································90
6.3 團隊結構··············································································································91
6.3.1
6.3.2
6.3.3
常見團隊結構································································································91
影響團隊結構的因素······················································································92
團隊重組······································································································94
6.4 賦能敏捷性的業務實踐····························································································95
6.5 精益投資組合管理··································································································96
6.5.1
6.5.2
6.5.3
6.5.4
精益投資組合管理的益處················································································97
精益投資組合管理中的優先級排序····································································97
投資組合同步與規劃節奏················································································98
反饋循環與投資組合指標················································································99
6.6 敏捷與項目管理辦公室·························································································.100
6.6.1
6.6.2
以價值為導向的敏捷型PMO·········································································.100
以邀請為導向的敏捷型PMO·········································································.100
6.7 敏捷與xMOs······································································································.101
6.7.1
6.7.2
6.7.3
6.7.4
6.7.5
6.7.6
6.7.7
聚焦成果與聚焦流動···················································································.101
賦能、轉型與社區······················································································.102
多學科協同與數據驅動················································································.103
治理與報告模式·························································································.103
動態資金分配·····························································································.104
角色速覽···································································································.104
常見反模式及糾正措施················································································.104
6.8 在整個組織範圍內維持敏捷性················································································.105
6.8.1
6.8.2
6.8.3
卓越中心···································································································.105
實踐社區···································································································.106
特別興趣小組·····························································································.107
第7章 敏捷的持續演進···································································································109
附件A1 與《PMBOK?指南》（第8版）的映射·····································································111
附件A2 面向軟件的敏捷團隊方法與指標·············································································113
附件A3 敏捷與精益框架概述····························································································125
附件A4 可持續性與持久價值優化······················································································137
附錄X1 敏捷采購與合同··································································································141
附錄X2 影響裁剪的因素··································································································143
附錄X3 敏捷適用性篩選工具····························································································149
附錄X4 《敏捷實踐指南》（第2版）的貢獻者與審閱者···························································155
參考文獻·························································································································157
參考書目·························································································································159
術語表····························································································································161
索引·······························································································································173