User-Centered Design Stories: Real-World UCD Case Studies

Description

Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of dozens of UCD work situations and propose solutions for the problem set.

The problems posed in the cases cover a wide variety of key tasks and issues facing practitioners today, including those that are related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers the new practitioner (as well as experienced practitioners working in new settings) the valuable practice in decision-making that one cannot get by reading a book or attending a seminar.

 

描述

這是第一本以使用者為中心的設計案例教材，適用於學生和從業人員。它遵循哈佛案例研究方法，讓讀者扮演真實職業情境中的決策者角色。在這本書中，讀者被要求對數十個使用者中心設計工作情境進行分析，並提出解決方案。

這些案例中提出的問題涵蓋了當今從業人員面臨的各種重要任務和問題，包括組織/管理主題、使用者中心設計方法和流程以及技術/項目問題。這本案例教材的好處在於，它為新從業人員（以及在新環境中工作的經驗豐富的從業人員）提供了寶貴的決策實踐，這是通過閱讀書籍或參加研討會無法獲得的。