Knowledge Management in Organizations: A Critical Introduction

Knowledge Management in Organizations is the most comprehensive and critical textbook on the subject. Encompassing a number of perspectives - including organizational behaviour, HRM, systems, and sociocultural factors - the text introduces the concept of knowledge before examining how it can be effectively managed within the organizations in which we work.

The international author team ensure the broad theoretical coverage is brought to life with practical illustrations and case studies exploring topics such as knowledge sharing via social media, knowledge transfer in different cultural contexts, and the interaction of leadership, culture, and knowledge management in Australian SMEs. Examples are diverse, international, and highly relevant to each chapter, showcasing the significance of knowledge management in all types of organizational settings.

'Time to Reflect' boxes, review and discussion questions, and a question or activity to accompany every illustration and case study ensure students are challenged to engage with the subject critically and reflectively. Despite the critical approach and depth of coverage, the text remains accessible through its widely praised writing style, coherent structure, in-chapter definition boxes, and manageable size.

This book is accompanied by a selection of online resources:

For students:
Extra online cases
Web links to additional resources and relevant websites
Extension questions

For lecturers:
Suggested exam questions
Suggested essay/coursework questions
Suggestions for classroom activities
Figures and tables from the book

Donald Hislop, Loughborough University

Rachelle Bosua, The University of Melbourne, Remko Helms, Open University of The Netherlands