CCNP CIT Exam Cram 2 (642-831)

Summary

CCNP CIT Exam Cram 2 is the updated version of a top-selling Exam Cram written by a highly rated and well-known author. This edition covers the newest information on the Support exam that you need in order to pass the latest version of Cisco's Support certification exam. The best-selling Exam Cram 2 series is the smartest, most efficient way to become certified. This book offers study tips, practice tests, and the famous Cram Sheet to help you make sure you are ready on exam day.

The CD includes PrepLogic Practice Tests, Preview Edition, which offers a complete PrepLogic Practice Test, a test engine with two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. www.examcram.com features industry news, study tips, practice questions, and an online professional community discussion board.

Table of Contents

Introduction.
Self-Assessment.
1. Overview of Cisco Certification.

The Exam Situation. Exam Layout and Design. Exam-Taking Techniques. Question-Handling Strategies. Mastering the Inner Game. Additional Resources.

2. Networking Principles.

Network Models. OSI Reference Model. Internetwork Troubleshooting Model. Cisco Three-Layer Hierarchical Model. Summary. Exam Prep Practice Questions. Need to Know More?

3. LAN Technologies.

LAN Topology Types. Ethernet. ATM (Asynchronous Transfer Mode). Token Ring. Wireless. Segmentation. Summary. Exam Prep Practice Questions. Need to Know More?

4. Troubleshooting TCP/IP.

TCP/IP Overview. IP Addressing and Subnetting. Subnetting Class C Network Addresses. Configuring IP Addresses on Interfaces. DNS (Domain Name System). Internet Control Message Protocol (ICMP). The Default Route. Show Commands for Troubleshooting TCP/IP. IP debug Commands. Configuring DHCP and the IP Helper Command. Summary. Exam Prep Practice Questions. Need to Know More?

5. Windows Troubleshooting.

ipconfig Command. winipcfg Command. ping Command. The tracert Command. The nslookup Command. The nbtstat Command. The arp Command. The ftp Command. The telnet Command. Summary. Exam Prep Practice Questions. Need to Know More?

6. IPX/SPX.

Protocol Overview. SAP and GNS. IPX EIGRP. NLSP. IPX Access Lists. Controlling SAP Advertisements with Access Lists. IPX General Troubleshooting Commands. Summary. Exam Prep Practice Questions. Need to Know More?

7. Troubleshooting the Physical Layer.

Equipment Used to Troubleshoot the Physical Layer. Troubleshooting with the show Commands. Cisco Discovery Protocol (CDP). Configuration and Fault Management. Summary. Exam Prep Practice Questions. Need to Know More?

8. Troubleshooting the Data Link Layer.

Hardware Troubleshooting. Layer 2 Switching Troubleshooting Basics. Catalyst Switch Troubleshooting Software. RMON (Remote Monitoring). Lost Password. Switch Troubleshooting Commands. Summary. Exam Prep Practice Questions. Need to Know More?

9. Troubleshooting Virtual LAN.

VLAN Trunks. The VLAN Trunk Protocol (VTP). Inter-Switch Link (ISL). IEEE 802.1Q Standard. Summary. Review Questions. Need to Know More?

10. Troubleshooting Serial Links.

Diagnosing Serial Link Symptoms with the show interface Command. Troubleshooting Techniques for Serial Link Problems. CSU/DSU Loopback Testing. Serial Link Troubleshooting Commands. Troubleshooting Frame Relay. Troubleshooting X.25. Summary. Exam Prep Practice Questions. Need to Know More?

11. Troubleshooting Routing Protocols.

Routing Protocols. Routing Information Protocol(RIP). Internet Gateway Routing Protocol (IGRP). Open Shortest Path First (OSPF). IGRP Versus EIGRP. Border Gateway Protocol (BGP). Intermediate System-to-Intermediate System (IS-IS). Summary. Exam Prep Practice Questions. Need to Know More?

12. Troubleshooting ISDN.

ISDN Overview. Troubleshooting ISDN Misconfigurations. Troubleshooting Connections at the Physical Layer. Terminology for Troubleshooting after the Physical Layer. Troubleshooting Misconfigured Provider Switches. Troubleshooting the Data Link Layer: q.921 and PPP. Troubleshooting the Network Layer. ISDN Troubleshooting Commands to Know. Summary. Exam Prep Practice Questions. Need to Know More?

13. Practice Exam 1.

Questions, Questions, Questions. Choosing the Correct Answers.

14. Answer Key 1.

15. Practice Exam 2.

16. Answer Key 2.

Appendix A: Top-Down and Bottom-Up Troubleshooting.

The Cisco Campus Model.

Appendix B: Contacting Cisco for Support.

Contacting the TAC. Utilizing the Cisco CCO Site. Core Dumps.

Appendix C: Scenario Questions.

Scenario 1—Bad Subnetting. Scenario 2—Utilizations. Scenario 3—Determining the Probable Source. Scenario 4—Determining the Probable Source II. Conclusion.

Appendix D: What's on the CD-ROM.

PrepLogic Practice Tests, Preview Edition. An Exclusive Electronic Version of the Text.

Appendix E: Using PrepLogic Practice Exams, Preview Edition Software.

Exam Simulation. Question Quality. Interface Design. Effective Learning Environment. Software Requirements. Installing PrepLogic Practice Exams, Preview Edition. Using PrepLogic Practice Exams, Preview Edition. Get More Exams. Customer Service.

Glossary.

Index.