Information Overload: An International Challenge for Professional Engineers and Technical Communicators (Paperback)

Judith B. Strother, Jan M. Ulijn, Zohra Fazal

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商品描述

A unique approach to information overload, combining theory and practical solutions

Written and edited by an international group of experts from academia and industry, Information Overload clearly links academic theory to real-world practice, providing a truly global and interdisciplinary treatment of this important topic.

Emphasizing the role of engineers and technical communicators, the book discusses the root causes and costs of information overload within organizations and introduces strategies and proven techniques for reducing information overload and minimizing its negative impact. It offers a theoretical framework and ideas for future research, and features special chapter 'insight boxes' that recount different approaches to problems from various multinational corporations.

Information Overload:

  • Focuses on key definitions and challenges of information overload for both communicators and organizations
  • Details a variety of technical and human-centered strategies for addressing the deluge of data
  • Presents effective solutions tried at IBM, Xerox, and Harris Corporation
  • Examines the effects of culture as well as that of color, visual form, text, and end-user documentation
  • Offers an engineering perspective on the technologies available for dealing with information overload

Information Overload also serves as a first-rate survival manual for researchers in academia, practicing engineers, technical communicators, and managers and professionals at all levels of profit and nonprofit organizations.

商品描述(中文翻譯)

一本獨特的處理資訊過載的書籍,結合理論和實際解決方案

由來自學術界和工業界的國際專家撰寫和編輯,《資訊過載》將學術理論與實際應用緊密結合,提供了一個真正全球和跨學科的對待這一重要主題的方法。

強調工程師和技術溝通者的角色,《資訊過載》討論了組織內資訊過載的根本原因和成本,介紹了減少資訊過載和最小化其負面影響的策略和經過驗證的技術。它提供了一個理論框架和未來研究的思路,並特別設有章節的「洞察盒子」,記述了來自各個跨國公司對問題的不同解決方法。

《資訊過載》重點介紹了溝通者和組織在資訊過載方面的關鍵定義和挑戰,詳細介紹了應對數據洪流的各種技術和以人為本的策略,並呈現了IBM、Xerox和Harris Corporation等公司嘗試過的有效解決方案。它還探討了文化以及顏色、視覺形式、文字和最終用戶文檔的影響,並提供了一個工程觀點,介紹了處理資訊過載的可用技術。

《資訊過載》還是一本一流的生存手冊,適用於學術界的研究人員、實踐工程師、技術溝通者以及營利和非營利組織各級的管理人員和專業人士。