Shortell & Kaluzny`s Health Care Management, 7/e (IE-Paperback)

本書序言

The seventh edition updates the case studies included in the sixth edition along with the case discussion questions. It also updates the ongoing developments in health policy and regulation, as well as the research evidence in each chapter's subject matter. It also includes several new authors, expanding the community of healthcare management scholars contributing to this volume.

本書特色

The Seventh edition continues several popular features from the sixth edition. These include the following:
●An explicit list of topics provided at the beginning of each chapter.
●Specific behaviorally oriented Learning Objectives highlighted at the beginning of each chapter.
●A list of Key Terms that readers should be able to define and apply as a result of reading each chapter.
●An "In Practice" column describing a practical situation facing a health services organization.
●A section in several chapters called "Debate Time," which poses a controversial issue or presents divergent perspectives to stimulate the reader's thinking.
●Comprehensive Managerial Guidelines and Summary points at the conclusion of each chapter.
●Discussion Questions that help reinforce chapter concepts.

PART I: INTRODUCTION
1. Delivering Value: The Global Challenge in Health Care Management
2. Leadership and Management: A Framework for Action
PART II: MICRO PERSPECTIVES
3. Organization Design and Coordination
4. Motivating People
5. Teams and Team Effectiveness in Health Services Organizations
6. Communication
7. Power, Politics, and Conflict Management
8. Complexity, Learning, and Innovation
9. Improving Quality in Health Care Organizations (HCOs)
PART III: MACRO PERSPECTIVES
10. Strategy and Achieving Mission Advantage
11. Managing Strategic Alliances: Neither Make Nor Buy but Ally
12. Health Policy and Regulation
13. Health Information Technology and Strategy
14. Consumerism and Ethics
15. The Globalization of Health Care Delivery Systems
Appendix Acronyms