The Eight Essential People Skills for Project Management: Solving the Most Common People Problems for Team Leaders
暫譯: 專案管理的八大關鍵人際技巧：解決團隊領導者最常見的人員問題

Wong, Zachary

The Eight Essential People Skills for Project Management: Solving the Most Common People Problems for Team Leaders

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商品描述

Veteran project manager and University of California professor Zachary Wong identifies the eight most common people problems in managing projects and offers a flexible, customizable approach to solving them, based on a lifetime of research.

Zachary Wong offers practical strategies, skills, and tools to help project managers diagnose and solve their toughest people problems. Based on decades in the trenches, the book shows how to confront and correct bad behavior, increase team performance and inclusion, turn around difficult people and poor performers, get people to do what you want them to do, boost employee motivation and attitude, reduce change resistance and risk aversion, and manage difficult bosses.

Wong believes that the best team leaders are problem-solvers and facilitators, so this book provides problem-solving models and tools to diagnose people problems, and facilitative methods, processes, and techniques to correct them. It's an approach that can be personalized to fit any person or situation. Each skill is explained with a well-balanced mix of case stories, examples, strategies, processes, tools, and techniques along with illustrations, graphics, tables, and other visuals to clarify key concepts and their workplace application. To reinforce the most important learnings, Wong includes a "Memory Card" and "Skill Summary" at the end of each chapter.

Nothing is harder than leading people and managing project teams. Being successful takes a combination of knowing human psychology, organizational behaviors, and human factors; having supervisory, process, and communication skills; ensuring good teamwork, high integrity, and strong leadership; and having the ability to integrate and apply these skills to a diverse work team. The Eight Essential People Skills for Project Management is designed for individuals, team leaders, and managers who oversee and coordinate the daily performance of others and who are seeking solutions that they can apply immediately.

商品描述(中文翻譯)

資深專案經理及加州大學教授Zachary Wong識別出管理專案中最常見的八種人際問題，並根據其一生的研究提供靈活且可自訂的解決方案。

Zachary Wong提供實用的策略、技能和工具，幫助專案經理診斷和解決他們面對的最棘手的人際問題。這本書基於數十年的實務經驗，展示了如何面對和糾正不當行為、提高團隊表現和包容性、改變難以相處的人和表現不佳者、讓人們做你希望他們做的事、提升員工的動機和態度、減少對變革的抵抗和風險厭惡，以及管理困難的上司。

Wong認為，最好的團隊領導者是問題解決者和促進者，因此這本書提供了問題解決模型和工具來診斷人際問題，以及促進方法、流程和技術來糾正這些問題。這是一種可以根據任何人或情況進行個性化的方式。每項技能都以案例故事、範例、策略、流程、工具和技術的良好平衡解釋，並配有插圖、圖形、表格和其他視覺資料，以澄清關鍵概念及其在工作場所的應用。為了強化最重要的學習，Wong在每章的結尾包含了「記憶卡」和「技能摘要」。

沒有什麼比領導人員和管理專案團隊更困難的了。成功需要結合對人類心理學、組織行為和人因因素的了解；具備監督、流程和溝通技能；確保良好的團隊合作、高度的誠信和強大的領導力；以及能夠將這些技能整合並應用於多元的工作團隊。《專案管理的八項基本人際技能》旨在為個人、團隊領導者和管理者設計，這些人負責監督和協調他人的日常表現，並尋求可以立即應用的解決方案。

作者簡介

Zachary Wong is a Professor and "Honored Instructor" of human factors, leadership, teams, international marketing and business management at the U. C. Berkeley Extension and Adjunct Professor at U.C. at Davis. He has over thirty years of managerial experience at Chevron Corporation in Research and Technology, Strategic Planning, Business Analysis, Mergers & Acquisitions and Risk Assessment. He is an active consultant in organizational effectiveness, leadership training and team development. He is the author of Human Factors in Project Management and Personal Effectiveness in Project Management.

作者簡介(中文翻譯)

黃子傑是加州大學伯克利分校延伸部的人因學、領導力、團隊、國際行銷及商業管理的教授及「榮譽講師」，同時也是加州大學戴維斯分校的兼任教授。他在雪佛龍公司擁有超過三十年的管理經驗，涵蓋研究與技術、策略規劃、商業分析、併購及風險評估等領域。他在組織效能、領導力訓練及團隊發展方面是一位活躍的顧問。他是《專案管理中的人因學》（Human Factors in Project Management）及《專案管理中的個人效能》（Personal Effectiveness in Project Management）的作者。

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