Cisco IP Telephony

David Lovell

  • 出版商: Cisco Press
  • 出版日期: 2001-12-17
  • 定價: $1,920
  • 售價: 2.1$399
  • 語言: 英文
  • 頁數: 624
  • 裝訂: Hardcover
  • ISBN: 1587050501
  • ISBN-13: 9781587050503
  • 相關分類: Cisco
  • 立即出貨(限量) (庫存=1)




Configure an end-to-end Cisco AVVID IP Telephony solution with an authorized self-study guide

Cisco IP Telephony is based on the successful CIPT training class taught by the author and other Cisco-certified training partners. This book provides networking professionals with the fundamentals to implement a Cisco AVVID IP Telephony solution that can be run over a data network, therefore reducing costs associated with running separate data and telephone networks. Cisco IP Telephony focuses on using Cisco CallManager and other IP telephony components connected in LANs and WANs. This book provides you with a foundation for working with Cisco IP Telephony products, specifically Cisco CallManager. If your task is to install, configure, support, and maintain a CIPT network, this is the book for you.

Part I of Cisco IP Telephony introduces IP telephony components in the Cisco AVVID environment. Part II covers basic CIPT installation, configuration, and administration tasks, including building CallManager clusters; configuring route plans, route groups, route lists, route patterns, partitions, and calling search spaces; configuring and managing shared media resources such as transcoders, conference bridges, and music on hold; configuring and managing Cisco IP Phone features and users; configuring IP telephony component hardware and software; automating database moves, adds, and changes using the Bulk Administration Tool (BAT); and installing, upgrading, and creating backups for Cisco CallManager components. Part III deals with advanced CIPT configuration tasks for call preservation and shared media resources; covers distributed and centralized call processing model design in WAN environments; explains how to deploy Survivable Remote Site Telephony (SRST) to provide local call processing redundancy at remote branch sites; and provides tips, guidelines, and rules for deploying a Cisco IP Telephony solution, culled from seasoned practitioners in the field. Part IV focuses on three of the primary Cisco applications designed for integration in a Cisco CallManager environment-Cisco WebAttendant, Cisco IP SoftPhone, and Cisco Unity. All this detailed information makes Cisco IP Telephony an ideal resource for the configuration and management of a Cisco IP Telephony solution.

Cisco IP Telephony offers indispensable information on how to Configure and implement an end-to-end IP telephony solution using Cisco CallManager and CIPT devices to converge your voice and data networks

  • Create, configure, and manage Cisco CallManager clusters to support small user environments as well as larger user environments with up to 10,000 users
  • Optimize routing flexibility into your CIPT network design using route plans
  • Ensure telephony class of service with partitions and calling search spaces
  • Effect moves, adds, and changes on a large number of users and devices quickly and efficiently
  • Perform proper installation, upgrade, and backup of Cisco CallManager clusters
  • Monitor and perform troubleshooting tasks for a CIPT solution

David Lovell is an educational specialist at Cisco Systems(r), Inc., where he designs, develops, and delivers training on CIPT networks. David is experienced in design and implementation of IP telephony systems and has been instructing students for six years, two of which have been focused solely on IP telephony.

Table of Contents


1. Introduction to Cisco IP Telephony (CIPT) Components.


2. Navigation and System Setup.
3. Cisco CallManager Administration Route Plan Menu.
4. Cisco CallManager Administration Service Menu.
5. Cisco CallManager Administration Feature and User Menus.
6. Cisco IP Telephony Devices.
7. Understanding and Using the Bulk Administration Tool (BAT).
8. Installation, Backups, and Upgrades.


9. LAN Infrastructure for Cisco IP Telephony.
10. Call Preservation.
11. Media Resources.
12. WAN Design Considerations for Cisco IP Telephony Networks.
13. Best Practices for Cisco IP Telephony Deployment.


14. Applications.


Appendix A Cisco CallManager Architecture.
Appendix B Answers to Chapter Pre-Test and Post-Test Questions.


使用授權的自學指南來配置一個端到端的Cisco AVVID IP電話解決方案。

《Cisco IP電話》基於作者和其他Cisco認證培訓合作夥伴所教授的成功CIPT培訓課程。本書為網絡專業人士提供了實施Cisco AVVID IP電話解決方案的基礎,該解決方案可以在數據網絡上運行,從而降低運行獨立數據和電話網絡的成本。《Cisco IP電話》專注於使用Cisco CallManager和其他連接在LAN和WAN中的IP電話組件。本書為您提供了與Cisco IP電話產品(特別是Cisco CallManager)一起工作的基礎知識。如果您的任務是安裝、配置、支持和維護CIPT網絡,那麼這本書就是為您而寫的。

《Cisco IP電話》的第一部分介紹了Cisco AVVID環境中的IP電話組件。第二部分涵蓋了基本的CIPT安裝、配置和管理任務,包括構建CallManager集群;配置路由計劃、路由組、路由列表、路由模式、分區和呼叫搜索空間;配置和管理共享媒體資源,如轉碼器、會議橋接器和等待音樂;配置和管理Cisco IP電話功能和用戶;配置IP電話組件硬件和軟件;使用批量管理工具(BAT)自動執行數據庫移動、添加和更改;以及安裝、升級和創建Cisco CallManager組件的備份。第三部分涉及高級CIPT配置任務,包括呼叫保留和共享媒體資源;在WAN環境中設計分佈式和集中式呼叫處理模型;解釋如何部署可在遠程分支站點提供本地呼叫處理冗餘的Survivable Remote Site Telephony(SRST);並提供從業者在現場經驗中整理出的部署Cisco IP電話解決方案的提示、指南和規則。第四部分專注於三個主要的Cisco應用程序,這些應用程序設計用於在Cisco CallManager環境中集成-Cisco WebAttendant、Cisco IP SoftPhone和Cisco Unity。所有這些詳細信息使《Cisco IP電話》成為配置和管理Cisco IP電話解決方案的理想資源。

《Cisco IP電話》提供了關於如何使用Cisco CallManager和CIPT設備配置和實施端到端IP電話解決方案的不可或缺的信息,以使您的語音和數據網絡融合。

- 創建、配置和管理Cisco CallManager集群,以支持小型用戶環境以及最多10,000個用戶的大型用戶環境
- 使用路由計劃優化您的CIPT網絡設計中的路由靈活性
- 通過分區和呼叫搜索空間確保電話服務等級
- 快速高效地對大量用戶和設備進行移動、添加和更改
- 正確安裝、升級和備份Cisco CallManager集群
- 監控和執行CIPT解決方案的故障排除任務

David Lovell是Cisco Systems(r) Inc.的教育專家,他在設計、開發和提供CIPT網絡培訓方面具有豐富經驗。David在IP電話系統的設計和實施方面有豐富經驗,並且已經教授學生六年,其中兩年專注於IP電話。


I. 開始使用Cisco IP電話。
1. Cisco IP電話(CIPT)組件介紹。

II. 基本配置。
2. 導航和系統設置。