Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed

Galitsky, Boris

  • 出版商: Springer
  • 出版日期: 2021-12-09
  • 售價: $7,270
  • 貴賓價: 9.5$6,907
  • 語言: 英文
  • 頁數: 460
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 3030521699
  • ISBN-13: 9783030521691
  • 相關分類: 人工智慧
  • 海外代購書籍(需單獨結帳)


Introduction.- Distributional Semantics for CRM: Making word2vec Models Robust by Structurizing Them.- Employing Abstract Meaning Representation to Lay the Last Mile towards Reading Comprehension.- Summarized Logical Forms for Controlled Question Answering.- Summarized Logical Forms based on Abstract Meaning Representation and Discourse Trees.- Acquiring New Definitions of Entities.- Inferring Logical Clauses for Answering Complex Multi-hop Open Domain Questions.- Managing Customer Relations in an Explainable Way.- Recognizing Abstract Classes of Text Based on Discourse.- Conversational Explainability for CRM