倦怠突圍：打造積極進取的活力團隊

                                                   目錄

  引言                                                 001

第一部分　理解問題                                            013

  第一章  職業倦怠大流行：21 世紀的工作與壓力                           015

    在“VUCA 的世界”工作意味著壓力重重                             016

    什麼是職業倦怠                                          019

    造成職業倦怠的原因                                        022

    職業倦怠的表現                                          025

    克服職業倦怠對組織的好處                                     027

    需要記住的要點                                          028

  第二章  新的思維方式：從組織層面克服職業倦怠                            029

    這種思路為什麼會成功                                       031

    向美國陸軍學到的方法                                       034

    妙佑醫療國際和美國陸軍做對了什麼                                 036

    需要記住的要點                                          040

  第三章  團隊的力量能幫助組織克服職業倦怠                              041

    什麼是團隊                                            042

    團隊必須積極進取，並具有復原力                                  044

    PRIMED 模型：獲得復原力的          6 種途徑                  046

    評估團隊的復原力                                         048

                                                        III

倦怠突圍—打造積極進取的活力團隊

        需要記住的要點                                          049

    第二部分　助力團隊成功的            PRIMED 模型                    051

      第四章  心理安全和心理需求：團隊成功的基礎                             053

        第一個基礎：心理安全                                       053

        第二個基礎：心理需求得到滿足                                   057

        滿足“基本心理需求”的職場文化是什麼樣的                             061

        需要記住的要點                                          065

      第五章  人際關系：建立聯系的重要性                                 067

        增進聯系的重要方法                                        069

        需要記住的要點                                          078

      第六章  意義與影響力：你為什麼做這些事                               079

        意義的重要性                                           080

        影響力的重要性                                          083

        需要記住的要點                                          088

      第七章  精神力量：心中的奶昔                                    089

        培養自信的心態                                          090

        哪些因素會削弱你的精神力量                                    095

        面向行動的思考                                          096

        避免杯弓蛇影式思維                                        097

        需要記住的要點                                          100

      第八章  領導力與活力：應對壓力                                   101

        踐行領導力的       5 個關鍵做法                             102

        解決領導角色和生產角色之間的沖突                                 103

        兩種方法監控壓力                                         104

IV

                                                   目錄

   從小事做起                                           106

   了解你的“冰山”                                        107

   從職業倦怠中恢復                                        109

   需要記住的要點                                         112

第九章  設計：如何實現積極的變革                                  113

   找到並依靠現有的資源                                      115

   欣賞式探詢                                           117

   像幼兒園的孩子一樣思考（和行動）                                121

   需要記住的要點                                         125

尾註                                                 127

結語                                                 153

致謝                                                 155

                                                     V