Discovering Hospitality and Tourism: The World's Greatest Industry, 2/e
Jack D. Ninemeier, Joseph Perdue
- 出版商: Pearson
- 出版日期: 2007-05-25
- 售價: $660
- 貴賓價: 9.5 折 $627
- 語言: 英文
- 頁數: 704
- 裝訂: Hardcover
- ISBN: 0131591991
- ISBN-13: 9780131591998
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The hospitality and tourism industry is vast and offers seemingly endless professional opportunities. Written for those considering a career in the field, this book explores each segment of the industry (lodging, foodservices, recreation, meeting planning etc.) and the various positions within each sector. Profiling hospitality leaders and rising stars, it shows readers different career paths and helps them determine their own career goals and aspirations. With a new chapter on entertainment, a new section on condo-hotels, and revised coverage of healthcare foodservices, it keeps stride with the fast-paced hospitality industry and helps readers discover their own place within it.
A career focus–makes this text useful for anyone considering employment in this field.
*Explores the various segments of the travel, tourism and hospitality industry and the professional opportunities within it.
*Gives readers a broad taste of the industry and information to help them select a suitable career path. Feedback from the Real World feature–begins each chapter.
*Poses questions for students (based on chapter topics) and then provides industry expert responses at the end of each chapter.
*Allows readers to compare their responses with those of the experts. Rising Star Profiles and Hospitality Leader Profiles–appear within the text.
*Highlights the careers of young and experienced industry professionals and gives insight into the types of positions and career paths available within the field.
*Helps students consider their own career plans and goals and what they need to do to reach them. Challenges! Challenges!–appear at the end of most chapters.
*Address the challenges confronting those working within the industry.
*Help readers prepare for issues they will face once on the job. Special learning features such as:
*Chapter learning objectives in every chapter
*Hundreds of photos, diagrams and graphics
*A glossary of over 600 terms
*Master Your Knowledge questions that encourage application
*A Companion Website specific to the text
Table of Contents
PART I: INDUSTRY OVERVIEW1. Travel and Tourism and Hospitality: Services For Those Away From Home2. The Secret of Quality Service3. Managers Must ManagePART II: LODGING OPERATIONS4. Overview: Hotels, Hotels, Hotels!5. Full-Service Hotels6. Limited-Service Hotels7. Extended-Stay Hotels8. Convention Hotels and Conference Centers9. Resorts, Timeshares and Condo-HotelsPART III: COMMERCIAL FOODSERVICES OPERATIONS10. Overview: Profit-Making ( Commercial) Foodservices11. Food and Beverage Operations in Hotels12. Upscale Restaurants13. Casual-Service ( Midscale) Restaurants14. Family-Service Restaurants15. Quick-Service Restaurants16. Off-Site CateringPART IV: NONCOMMERCIAL FOODSERVICES OPERATIONS17. Contract Management Company Foodservices18. Foodservices in Educational Organizations19. Food and Nutrition Services in Healthcare Facilities20. The Business of Business and Industry Foodservices21. Vending and Office Coffee ServicesPART V: RECREATION AND LEISURE ORGANIZATIONS22. Private Club Management23. Cruise Lines: A Close Look at Resorts on Water24. Casino Entertainment Management25. Sports and Recreational Foodservices: Part of the Leisure Service Market26. Management of Amusement and theme Parks27. Overview of the Entertainment IndustryPART VI: THE MEETINGS BUSINESS28. Professional meeting management29. Exhibition (Trade Show) Management30. Special Events ManagementPART VII: FOCUS ON YOU AND YOUR PROFESSIONAL CAREER31. Planning Your Hospitality Career32. The Job Search: Your First Professional Position33. Your First Professional Position: Celebrate Success34. Entrepreneur or Intrapreneur?35. Domestic or Global Hospitality–or Both?