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商品描述
Breaking news: Implementing SAP doesn't help your business!--It's the actions taken after go-live that ensure continuous success. Learn how to assess your SAP maturity, how to make business talk to IT (and vice versa), how to keep your end users happy, and more.
1. SAP MaturityIs your organization taking full advantage of SAP? Are your end users? In this book, you'll learn what it takes to find out.
2. Center of ExcellenceLearn how to establish an organization that maintains success with SAP: Discover roles, responsibilities, KPIs, and more.
3. Staffing and OutsourcingWhat resources do you need to be successful? How do you find providers that are worth your money? How do you keep them motivated? Find the answers here.
4. Measure SuccessDid your processes actually improve after go-live? By how much? Define indicators and measure performance to understand what you've gained.
Topics covered in this book include:
- SAP implementation lifecycle
- Assessing your organization's SAP maturity
- Building and sustaining a Center of Excellence
- Outsourcing SAP applications support
- Continuous business process improvement
- End-user training
商品描述(中文翻譯)
**最新消息：** 實施 SAP 並不會幫助您的業務！— 確保持續成功的關鍵在於上線後所採取的行動。了解如何評估您的 SAP 成熟度，如何讓業務與 IT 之間有效溝通（反之亦然），如何讓最終用戶滿意，等等。
**1. SAP 成熟度** 您的組織是否充分利用 SAP？您的最終用戶呢？在本書中，您將學習如何找出答案。
**2. 卓越中心** 了解如何建立一個能夠持續成功的 SAP 組織：發現角色、責任、關鍵績效指標（KPI）等。
**3. 人力資源與外包** 您需要哪些資源才能成功？如何找到值得您投資的供應商？如何保持他們的動力？在這裡找到答案。
**4. 衡量成功** 您的流程在上線後真的有所改善嗎？改善了多少？定義指標並衡量績效，以了解您所獲得的成果。
**本書涵蓋的主題包括：**
- SAP 實施生命周期
- 評估您組織的 SAP 成熟度
- 建立和維持卓越中心
- 外包 SAP 應用支援
- 持續的業務流程改進
- 最終用戶培訓
