Strategic Social Media Management: Theory and Practice
暫譯: 策略性社群媒體管理:理論與實務

Sutherland, Karen E.

相關主題

商品描述

This textbook provides a lively introduction to the fast-paced and multi-faceted discipline of social media management with international examples and perspectives. Aside from focusing on practical application of marketing strategy, the textbook also takes students through the process of strategy development, ethical and accurate content curation, and strategy implementation, through detailed explanations of content creation.
Combining theory and practice, Strategic Social Media Management teaches students how to take a strategic approach to social media from an organisational and business perspective, and how to measure results. Richly supported by robust and engaging pedagogy and cases in each chapter, it integrates perspectives from public relations, marketing and advertising, and examines key topics such as risk, ethics, privacy, consent, copyright issues, and crises management. It also provides dedicated coverage of content strategy and campaign planning and execution.
Reflecting the demands of contemporary practice, advice on self-care for social media management is also offered, helping to protect people in this emerging profession from the negativity that they can experience online when managing an organisation's social media presence. After reading this textbook, students will be able to develop a social media strategy, curate accurate and relevant content, and create engaging social media content that tells compelling stories, connects with target audiences and supports strategic goals and objectives.
This is an ideal textbook for students studying social media strategy, marketing and management at undergraduate level. It will also be essential reading for marketing, public relations, advertising and communications professionals looking to hone their social media skills and strategies.

商品描述(中文翻譯)

這本教科書生動地介紹了快速變化且多面向的社交媒體管理學科,並提供國際範例和觀點。除了專注於行銷策略的實際應用外,這本教科書還引導學生了解策略發展、倫理和準確的內容策劃以及策略實施的過程,並詳細解釋內容創作。

結合理論與實踐,Strategic Social Media Management 教授學生如何從組織和商業的角度採取策略性的方法來管理社交媒體,以及如何衡量結果。每一章都豐富地支持著強而有力且引人入勝的教學法和案例,整合了公共關係、行銷和廣告的觀點,並探討了風險、倫理、隱私、同意、版權問題和危機管理等關鍵主題。它還專門涵蓋了內容策略以及活動規劃和執行。

反映當代實踐的需求,這本書還提供了有關社交媒體管理的自我照顧建議,幫助保護這一新興職業中的人們,免受在管理組織社交媒體存在時可能經歷的負面情緒影響。閱讀完這本教科書後,學生將能夠制定社交媒體策略、策劃準確且相關的內容,並創建引人入勝的社交媒體內容,講述引人注目的故事,與目標受眾建立聯繫,並支持戰略目標和目的。

這是一本理想的教科書,適合本科生學習社交媒體策略、行銷和管理。對於希望提升社交媒體技能和策略的行銷、公共關係、廣告和傳播專業人士來說,這本書也是必讀之作。

作者簡介

Karen Sutherland is a Senior Lecturer in Public Relations at the University of the Sunshine Coast in Australia. She is the Program Coordinator of the Bachelor of Communication (Social Media) and holds curriculum development responsibility for the Social Media Minor, Social Media Major, and degree program. Dr Sutherland is also a Co-Founder of digital marketing agency, Dharana Digital and brings a strong blend of teaching, research and industry experience to the table.

作者簡介(中文翻譯)

凱倫·薩瑟蘭(Karen Sutherland)是澳大利亞陽光海岸大學公共關係的高級講師。她是社交媒體學士學位課程的項目協調員,並負責社交媒體輔修、社交媒體主修及學位課程的課程開發。薩瑟蘭博士也是數位行銷機構Dharana Digital的共同創辦人,並將教學、研究和產業經驗的強大結合帶到課堂上。